Charleston HVAC Company | Heating & Air Conditioning Repair & Installation Charleston SC

At Customer's Preference, LLC The Customer Always Comes First

Residential and Commercial HVAC Services Charleston SC

WHAT OUR CUSTOMERS SAY

We pride ourselves on helping our customers heat and cool their homes affordably and efficiently. So, when they give us a great review it gives us tons of satisfaction. Take a look at some reviews from around the web and feel free to view our reviews on Google, Facebook and Yelp so you can see exactly what type of company you are working with.

Kenneth is absolutely amazing!! Very respectful and professional. We called him in for a second opinion and I wish we would have called him for service originally. He was able to explain what’s going on in a way that made sense, gave us an honest opinion and didn’t feel like he’s a business man trying to up sell you. He is a genuine great guy.

Kenneth arrived within the promised time window and was professional and courteous. He quickly diagnosed my issue as a failed capacitor. Once replaced, he topped off my refrigerant until my unit was blowing 20 degrees colder than the intake. This company is honest and dependable. If you need fast service at a reasonable rate, call Customer's Preference.

Kenneth was outstanding. He was very friendly, knowledgeable and willing to explain and educate me. I am new to heat pumps and he explained to me how it works and what he was doing to diagnose my problem. He didn't take any shortcuts and encouraged me to ask questions. I will be using Kenneth for any HVAC service needs we may have in the future. Kenneth is a real asset to the company.

Customers Preference installed a new system and duct work at my house on James island. Work was done in a timely and professional manner. Kenneth and his crew were friendly and knowledgeable. I would highly recommend this company to anyone looking for HVAC work in the Charleston area.

I called when my AC unit stopped working and my call was picked up immediately. Repair was finished 2 hours later. WOW pretty much sums it up. Couldn't ask for better service at a fair price, especially since it was 730 at night and no extra charge for coming that late.